A materials testing lab with a tensile tester and reference bindersExpert reference library · AI search

The problem

This publisher holds a library of case law, legislation and expert commentary used by specialist practitioners. Keyword search returned long lists of results. Users had to guess the right terms, open each result and piece an answer together, which took 15 to 30 minutes per question. Many defaulted to larger competitors’ platforms instead.

How it works

A question-and-answer tool sits inside the existing search. A user asks a question in plain English. The system retrieves the relevant passages from the library, writes a concise answer and links each proposition to the passage it came from. The full result list stays underneath for anyone who wants to read further, and keyword search is unchanged. The tool went live 10 build days after kickoff.

  • Plain-English questions against the publisher’s own content
  • Each statement in the answer cites its source passage
  • Full results remain below the answer
  • Runs inside the existing platform; no migration
Research · ask a question
How is a pension sharing order treated where one party has a public sector scheme?
A pension sharing order against a public sector scheme is implemented by the scheme itself, and the receiving party is normally given a pension credit within that scheme rather than an external transfer.1 The cash equivalent is calculated on the scheme’s own basis, and the four-month implementation period runs from the later of the order taking effect and the scheme receiving the required documents.23
1 Practice note: pension sharing on divorce, para 4.2Open
2 Case report, 2023, paras 41–44Open
3 Commentary, chapter 12: implementation periodsOpen
Answered in 6 s · 3 sources · 214 keyword results below
Concept: The answer view. A direct answer with each statement cited, the source passages listed, and the full keyword results still available. Sample data.

The results

10build days from kickoff to live
<2 minto an answer, from 15 to 30 minutes
100%of statements linked to a source passage
  • A practitioner gets a direct answer instead of a list to read through.
  • Every claim in the answer opens the passage behind it, so it can be checked in place.
  • Keyword search and the full result list stay available for deeper research.
  • Every answer is built only from the publisher’s own library, so it can be checked against the source text.